Privacy Policy
How MedicsMate gathers, uses and protects the personal details shared through this website.
MedicsMate does not sell, rent, or trade your personal information to third parties for marketing purposes.
Information That Is Collected
MedicsMate gathers the information visitors choose to share, plus a limited amount of technical information collected automatically.
- Contact details such as name, email address and phone number
- Account details such as a login email and a secured password
- Care details shared by choice, such as doctors, prescriptions or plan questions
- Messages sent through the contact form
- Technical details such as browser type, device information, IP address and pages viewed
How Information Is Used
- Replying to messages and Medicare questions
- Setting up and maintaining user accounts
- Preparing the plan comparisons and guidance a user asks for
- Sending service and promotional messages where consent was given
- Improving the Site, its content and its security
- Meeting legal and regulatory duties
Text Message Consent
Mobile numbers and text message consent are used only to send the messages a user agreed to receive. Mobile opt in data and consent are never shared with third parties or affiliates for their own marketing purposes.
Replying STOP ends text messages at any time, and replying HELP returns support details. Message frequency varies, and standard message and data rates may apply.
When Information Is Shared
Personal information is shared only in a few limited cases:
- With service providers that host the Site, send messages or support operations, under confidentiality obligations
- With an insurance carrier or licensed partner, only when a user asks to move ahead with a specific plan
- When the law or a court order requires it, or to protect the rights and safety of users and others
- As part of a business transfer, with these same protections carried forward
Cookies and Similar Tools
The Site uses cookies and similar tools to remember preferences, keep sessions secure and learn how pages are used. Most browsers let visitors block or remove cookies, although some features may not work as intended without them.
Keeping Information Secure
Reasonable administrative, technical and physical safeguards help protect personal information. No method of sending or storing data is entirely secure, so complete security cannot be promised.
How Long Information Is Kept
Personal information is kept only for as long as the purposes in this policy require, or longer when the law requires it. Information that is no longer needed is deleted or made anonymous.
Your Choices
- Ask to see the personal information held about you
- Request corrections to anything that is inaccurate
- Ask for personal information to be deleted, within legal limits
- Stop promotional emails and text messages at any time
- Close an account by sending a request through the contact details below
Children's Privacy
The Site is not intended for anyone under eighteen, and information from minors is not knowingly collected. If such information is discovered, it will be removed promptly.
Outside Websites
Links to other websites are offered for convenience only. Those websites follow their own privacy practices, so reading their policies before sharing any information with them is a good idea.
Changes to This Policy
This policy may be updated from time to time. Any change takes effect once it is posted on this page with a revised date.
Contact Information
Questions or requests about this Privacy Policy can be sent using the details below.
- Phone: +1 (812) 716-8181
- Email: [email protected]
- Address: 1809-1929 N Greensburg Xing Greensburg IN 47240
